Privacy Policy
This Privacy Policy describes how BICEEK ("we," "us," or "our"), operated by BICEEK Inc, collects, uses, and discloses your personal information when you visit or make a purchase from biceek.com as a customer in the European Union or European Economic Area.
BICEEK Inc
15333 Culver Dr Ste 340
Irvine, California, United States 92604
Information We Collect
- Contact details provided at checkout (name, email, shipping address, phone number)
- Payment information, processed securely by our payment provider
- Device and browsing information collected automatically (IP address, browser type, pages visited)
- Information collected through cookies (see our Cookie Policy)
How We Use Your Information
- To process and fulfill orders
- To communicate about orders, shipping, and support
- To improve our website and product offerings
- To send marketing communications, where you have consented
Data Sharing
We share your information only with service providers who help operate the business, such as payment processors and shipping carriers. We do not sell your personal information.
Shopify
Our store is hosted by Shopify. Shopify processes your data when you visit and buy from our store. This includes using your activity with other Shopify stores to provide services such as fraud prevention, product recommendations and ads. Shopify only uses your data for ads if you accept marketing cookies, and you can change this at any time through "Cookie settings." Learn more in Shopify's Consumer Privacy Policy (https://www.shopify.com/legal/privacy/app-users).
To withdraw consent or object to Shopify's use of your data, visit https://privacy.shopify.com.
International Data Transfers
BICEEK Inc is based in the United States, so your personal data is transferred to and processed there. Our service providers, including Shopify, may also process data outside the EU. Where this happens, we use safeguards recognized under EU law, such as the European Commission’s Standard Contractual Clauses. To request more information or a copy of these safeguards, contact us at support@biceek.com.
Data Retention
We keep your personal data only as long as we need it. Order and invoice records are kept for as long as tax and accounting laws require. If you unsubscribe, we'll stop sending you marketing emails. Unsubscribing doesn't automatically delete your data, and we keep a record of your opt-out so we don't contact you again. To ask us to delete your marketing data, email support@biceek.com. Other data is deleted or anonymized once it's no longer needed.
Your Rights
Our legal basis for processing your data is performance of a contract, your consent, or our legitimate interest. Under GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and the right to data portability. You can also object to how we use your data, withdraw your consent at any time, or complain to the data protection authority in your country. To exercise these rights, contact support@biceek.com.
Children's Privacy
This site is not directed to children, and the minimum age to make a purchase or provide personal information is 16.